Privacy policy

1. Information we collect

We never ask for your ChatGPT account password, and we do not collect personal data beyond what is needed to complete a transaction.

• Purchase email: used to send order notifications and delivery details.
• Order number and transaction status: used for order lookup, refunds and preventing duplicate delivery.
• Contact details you send us: used for support and after-sales handling.

2. Why we use it

• To create orders and deliver digital products.
• To send payment, delivery, refund and order status notifications.
• To handle after-sales issues such as failed delivery or duplicate charges.
• To meet payment channel and regulatory compliance requirements.

3. Payment information

Payments are processed by Stripe. This website does not store your full card number or payment account password.

We only store the transaction status and identifiers needed to verify orders. The handling of payment data is also governed by the privacy policy of the relevant payment channel.

4. Cookies and local storage

This website may use essential cookies or browser local storage to support checkout, order lookup and payment redirects.

We do not use cookies for cross-site advertising tracking. You can manage cookies in your browser settings, but disabling essential cookies may break checkout.

5. Third-party services

To provide payment, delivery and support we may share the information required to complete a transaction with Stripe, email service providers or hosting providers.

We only share information with third parties that are necessary to provide this service and require them to process it for the agreed purpose.

6. Data retention and security

Order records and delivery credentials are retained as required for transaction records, refunds and compliance. Information beyond the necessary period is deleted or anonymised.

We use reasonable measures such as encrypted storage, access control and least privilege to protect information, but no transmission over the internet can be guaranteed to be completely secure.

7. Your rights

• Ask us what data we hold about you and request corrections to your email or contact details.
• Request deletion of your personal data where the law allows it; transaction records may still need to be retained.
• Contact us for more detail about privacy matters.

8. Policy updates

This policy may be updated as the service or the law changes. The updated version is published on this page and takes effect from the date shown above.

9. Contact

If you have questions about this privacy policy, email support@gptastra.lol.